How is Italy placed within the Teleca Group?
In terms of sales, Teleca Solutions Italia has achieved 4th place out of the 15 companies which make up the European Group.

How is the Italian branch organized, and what characterizes it?
With our main office in Milan, Teleca Solutions Italia is specialised in consultancy and in designing leading software solutions for the wireless world, with the aim of increasing the efficiency and profitability of IT infrastructures. Our objective is to strengthen the customer’s market position and enable a consistent improvement of time-to-market.
Our company is made up of highly skilled technical personnel and project managers who provide invaluable support to the customer in terms of development, test services, delivery of 3G, Wi Fi/Bluetooth and OSS solutions.

When did operations begin in Italy, and what point are you at now?
Teleca Solutions Italia first began business in Italy in the first few months of 2001 and today carries a huge customer base, composed principally of mobile telephone operators, fixed network operators, Wi/Fi, mobile service providers, public administration, industries, automotive companies, banks, and media and financial corporations, all to whom we offer consultancy, solutions and services.

Which markets does Teleca (Italy) approach, and what services does it offer?
Teleca approaches media markets and large firms, and offers a complete, unique service. We support our customers for whatever their need, from requirement analysis to service maintenance, from turn-key projects to online delivery assignments.
Teleca can offer the following solutions:

• Technical consultancy and feasibility studies
• Requirement analysis, range definition and prototyping
• Project management, risk evaluation and troubleshooting
• Architecture design
• Software design
• Software testing
• Systems integrationVerification, validation and testing
• Maintenance of applications

Products and services based on the technology GSM, GPRS, WiFi, UMTS, Bluetooth

• Messaging: SMS, MMS, Chat, InstantMessaging, VideoMail, TextToSpeech
• Enterprise Mobility: Sales Force Applications Automation, Field Force Automation, Fleet Management, Mobile Office, Mobile Intranet, Order Management
• M-Portals, M-Community, M-Gaming
• M-Banking & Trading, M-Payment, M-Commerce (secure transactions)
• Services and contents for MMS / WAP / SMS / Streaming
• Telemedicine, Medical Wireless / Mobile
  applications
• M2M applications for payment and wireless surveillance systems

Technological Infrastructure:

• Solutions for the testing of Wap Gateway, SMSC, MMSC, WebServer, Handset services SMS, MMS, WAP, WEB, Video
  
• Platforms and tools for transcoding, production, content management, delivery and aggregation of multimedia contents such as MMS, WAP, EMS, SMS, Video Streaming
  
• Security infrastructure such as intrusion detection, WiFi security, access control and one time password.

Service Management

• OSS/BSS & Datacenter management (Service Assurance & SLA, Network Inventory,
  Service Provisioning, Billing, CRM), End to End monitoring of wireless services, and security infrastructure management.

How does Teleca deliver its services?
We are flexible in the delivery of our services and can adapt operational procedures to the organizational requirements and investment strategies of the customer.

• On Site. The projects are developed and implemented on customer premises, smoothly integrating Teleca’s procedures with those of the customer.
• Off Site. The projects are developed at a Teleca premises using a turn-key approach, and then implemented on customer premises.
• Online Delivery. The projects are developed at Teleca premises using a turn-key approach made available and managed by Teleca with online procedures.

Could you give us an example of an Italian success story?
Due to our specialisation in the mobile world together with our wide geographic presence, Teleca has been selected by H3G to provide a solution for the synchronisation of personal data with various devices, such as PDAs, 3G mobile phones and Desktop PCs as well as UMTS telephones. Such a service is indispensable to those who are constantly on the move with the systems and internal company networks. The solution, to be deployed initially in Italy, is based on the open SyncML standard, which provides a common base from which to negotiate the exchange of data between several devices. It is the key component for the future development of OTA (over-the-air) synchronisation. The solution will allow the creation of advanced mobile services such as applications for a “mobile” office, for the scheduling of multimedia and sporting events, as well as for automotive and M2M applications. The order covers services in the areas of development, integration, implementation, installation and synchronisation support systems.

Teleca’s solution is the first global synchronisation system for 3G networks, and connects numerous different systems, providing users ease in keeping their mobile device data updated, whether it be in the office or at home. The agreement with 3 strengthens Teleca’s position as a global provider, and is in line with our sales strategy.