Teleca strategy is based upon the objective to strengthen the market position of our customers, assisting them in steadily improving the time–to–market and their ROI in the following ways:

• anticipating solutions and the customers’ needs by using front-end technology for real business applications
• minimizing investment risks for the customers with a consultancy methodology based also upon benchmarked prototype solutions
  
• providing maximum flexibility within our consultancy services, allowing us to follow through the whole solution lifecycle, from the planning stage right up to the CRM support, adapting along the way to the effective needs of the customer
• getting maximum flexibility of the delivery model on customer premises, off-site in the Teleca laboratories, up to the innovative online delivery
• sound partnerships with selected suppliers of hardware, software and innovative information technology solutions
• a structure which is strongly customer oriented with highly specialist skills and project management capabilities
• a proven methodology for sharing know-how within the international Teleca group.

An aggressive strategy which is directed towards anticipating the demands of technological solutions. Within this vision, the Innovative Solutions Lab (ISL), Teleca Solutions Italia’s laboratory, can combine the skills and experience of the Group with our partners’ technology, thereby determining the technology and advanced solutions which are most suited to the business development of our customers.